Serial Not Working

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i used cf studio 4.5 many years backup editor dw in case wanted hop in edit done. on site other day browsing looking @ homesite 5.5 when window chat rep opened went chat. adobe rep told me upgrade homesite 5.5 since owned dw 8 part of studio. tha ti have purchased upgrade homesite 5.5 not accept cf studio 4.5 serial nor studio mx serial nor studio mx 2004 serial , not cs3 creative suite serial upgrade serial number. doing wrong or misinformed adobe rep in chat room?

if purchased upgrade should have received new serial number. you've discovered old ones won't work. check emails see if serial number sent. , check account @ adobe.com. it's possible can serial number there (although think works adobe branded software - hs still counted macromedia, think).

alternatively open support ticket or phone tech support.


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